When Tech Fails Hit Close to Home

Android-erasingI can’t count the number of times I’ve told people to pay attention to their backups. In tech, it was a common refrain to emphasize not only the importance of backups, but testing and retesting them. We shared sad stories of lost member databases, photos, stories. We told how recovery services can only find so much.

In short, I knew better.

Then, yesterday, my toddler hands me my phone with this on the screen, and I tried not to panic. I believed that, despite my next few hours were obnoxious, I’d get back to normal soon. Read the rest of this entry »